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Internal system

Operations dashboard

For an aviation company we developed an internal management portal that brings key operational processes together in one central environment.

  • Internal portal
  • Dashboard
  • Roles & permissions
  • PWA
  • Automation
Live

About this project

What we built.

For an aviation company we developed an internal management portal that brings key operational processes together in one central environment. The platform is designed for daily use, where overview, speed and reliable information are essential.

The challenge

In an airline's ground handling, a lot of information has to move quickly and accurately every day: flight times, delay codes, ground equipment, rosters, procedures and contact details. That ran through spreadsheets, email and separate documents, which meant duplicate work, retyping and little overview.

The solution

Vorteca built a complete operational portal that replaces the spreadsheet and email process, from flight handling and closing the day to rostering, analysis and procedures. Duty managers, operations staff, station account managers, management and wall screens each have their own view and permissions.

The portal is a Progressive Web App (PWA): staff install it straight from the browser on desktop or phone, with no app store and no separate iOS or Android app.

Key features

Home and weather

  • The duty manager's daily briefing and the numbers of the day
  • Weather report with METAR and TAF, raw and translated into plain language
  • Who is on duty, plus personal statistics per staff member

Ground Operations

  • Every departure and arrival of the day as clear cards
  • Per flight: times, gate, aircraft, delay codes, accountability and ground equipment
  • Import the flight schedule from Excel, close flights and close the day
  • Several colleagues working at once, with visible who is editing which field
  • Report a gate change to every colleague online in one click

Closing the day and reporting

  • The daily report is created automatically when the day is closed
  • An email with the right recipients and text is ready straight away
  • Searchable archive of every report
  • Periodic delay, management and ground-equipment reports

Checklist and handover

  • Task list per shift (morning, afternoon, night) to tick off
  • Handover notes for the next shift

Analysis

  • Delay analysis per period, with trends and most frequent codes
  • One central rule for on-time performance, so dashboard and report always agree
  • Performance per staff member and configurable extra charts

Roster

  • Day, week, month and phone views, with teams, templates and drag-and-drop
  • Plan as a draft first, then publish with an automatic notification
  • Shift swaps approved by colleague and manager, with double-booking checks
  • Claim open shifts, staffing checks and gap alerts
  • Excel import, hours overview and sync with Outlook, Google or Apple Calendar

People and registers

  • Phonebook with search and click-to-call
  • Sick reports linked to the roster, with an automatic alert on the contact day
  • Compensation days, ad-hoc flights, partner files and a register of unserviceable aircraft
  • Manuals per role, generated from the portal itself

Quick Reference

  • Procedure cards such as minimum ground times, cleaning and high wind
  • Cone placement with drawings per aircraft type and an on-time turn plan
  • Content managed in-house

Wall screen

  • TV dashboard with today's, this month's and this season's numbers
  • Each screen linked and revoked individually, with no passwords on the screen

Administration and platform

  • Manage users, roles, menu layout, templates and mailing lists in-house
  • Installable as an app on phone and desktop, with push notifications for roster changes, shift swaps, gate changes and alerts
  • New versions without forced reloads, light and dark theme
  • Access rules per role in the database, tested automatically on every change

The result

The portal has been in daily use since April 2026 and has already handled more than 3,000 flights and over 160 closed days. The spreadsheet and email process around flight handling, daily reporting, analysis and rostering has been replaced by one central environment.

Data is captured once and reused everywhere: in the daily report, the analysis, the wall screen and the periodic reports. That saves retyping, prevents differences between overviews and gives everyone the same up-to-date information.

From the weather report at the start of a shift to the procedure cards on the floor and the roster on the phone: everything the team needs is in one place. That makes daily work clearer and a great deal simpler.

Scope

  • Internal portal
  • Dashboard
  • Roles & permissions
  • PWA
  • Automation
  • Admin workflow
  • Rostering
  • Push notifications

Visuals

From the system.

Screens from the delivered solution.

Next step

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